May 2, 2019 - 9:00am to 5:00pm

SEAOI is excited to present two 1/2 day courses to help the built world write better emails and reports. Attend one or both sessions on Thursday, May 2, 2019.

Email Session

9 am – 12:30 pm

3.5 CEUs

Stop email from monopolizing your workday (and nights) -- How to Write Better Email so Your Inbox and Outbox Stop Wasting Your Time 

Email takes more of our workday than we like, but we can reduce our email time burden if we write better email. Badly written emails cause more stress because they leave the reader wondering, “What do you want me to do? What are you trying to say?”

 In this interactive, hands-on workshop, you’ll learn:

  • How and why to present your main point at the beginning of your email
  • How to write a must-open subject line
  • How to format your email to make it scannable
  • How to use a tone that will help you build rapport
  • How to write mobile-friendly email
  • How to handle negative situations in email
  • How to write email templates you can reuse

Report Writing Session

1:30 pm – 5:00 pm

3.5 CEUs

No more hiding from wrapping up that report -- How to Plan Your Report Before You Write It, So It Takes Less Time to Review and Edit 

It’s discouraging to spend days drafting a report (proposal, field report, observation report or white paper) only to have your manager tell you it needs a ton of changes. In this workshop, you’ll learn a process for planning your reports that will make them easier to write and more likely to make it through your manager’s review. 

In this interactive, hands-on workshop, you’ll learn:

  • How to budget your time for each step in the writing process
  • How to use a customizable Report Planner before you begin drafting your report
  • Why you should get your manager’s sign-off on the Report Planner 
  • How to structure the sections of your report 
  • Tips for creating the first draft of your report 
  • How to make your report flow from one section to the next
  • How to manage the writing process when there are multiple authors

For each half day session, Early-Bird registration is $120 for members and $170 for non-members through April 2, 2019. After that registration will be $140 and $190 respectively.

SAVE and attend both sessions for Early-Bird registration of $180 for members and $255 for non-members through April 2, 2019. After that, registration will be $210 and $285 respectively.


150 North Riverside
Chicago, IL 

CE certificates will be emailed to all participants following the event. Course handouts will also be emailed to participants in PDF format.

If you make a reservation and cannot attend, please cancel before Monday, April 29th.  If you do not cancel by that time, please send a colleague in your place, as you will be charged.

About the Speaker

Leslie O'Flahavan, E-WRITE

The workshop will be led by Leslie O'Flahavan, a get-to-the point writer and an experienced, versatile writing instructor. Since founding E-WRITE in 1996, Leslie has been writing content and teaching customized writing courses for Fortune 500 companies, government agencies, and non-profit organizations. Leslie's recent experience includes working with engineers at the American Institute of Steel Construction and the Insurance Institute for Highway Safety. Leslie is the author of three courses (now LinkedIn Learning), the most recent of which is on technical writing.

Leslie is the co-author of Clear, Correct, Concise E-Mail: A Writing Workbook for Customer Service Agents. She holds a B.A. in English and Rhetoric from the University of Illinois and an M.S.Ed from Northern Illinois University.



Jennifer Traut-Todaro ( AISC - American Institute of Steel Construction )